Mediation is an effective process that involves a neutral and impartial person
(the mediator) who helps resolve disputes and conflicts through an
alternative approach to litigation and the the courts system.
The goal of
workplace mediation is to improve communication and relationships between employees, reduce tension and stress in the workplace, and avoid the need for formal disciplinary action or legal proceedings.
Mediation is a
confidential and
voluntary process that emphasises respect and understanding for all parties involved.
Mediation can be a valuable tool for organisations to maintain a positive and productive workplace culture and also provides individuals, communities and businesses an alternative, efficient and cost-effective way to resolve disputes.